At approximately 1:55PM we suffered an advanced level attack that was not mitigated by our upstream DDOS scrubbing service, and also passed our internal FortiNet FortiDDOS firewall. The attack was advanced and distributed between many different ports and protocols.

Initially this saw some network latency and dropouts to sustained connections, at 2pm it reached the height of the attack which resulted in a major outage. At approximately 2:09PM we successfully mitigated the attack. This brought all services back online, and all connections to full stability.

We are still working with our upstream providers, FortiNet and other internal configurations to ensure this type of advanced attack will not result in an outage in the future.

During this time we also attempted to take phone calls and answer live chats, all tickets were also responded to by 2:20PM.

We appreciate your continued support.

Technical Director at VPSBlocks Pty Ltd